Questions
Straight answers.
Everything we get asked about DealRot, CRM pipeline rot, and how deal scoring works. Something not covered here? Visit support or email us directly.
HubSpot, Pipedrive, and Zoho CRM connect via OAuth. Freshsales connects via API key and subdomain. You can have up to four integrations active at once — one per provider.
DealRot reads deal records: deal name, pipeline stage, deal value, stage entry date, and last activity date. It does not read contact details, email content, notes, or any non-deal object. OAuth scopes are the minimum required for scanning deals.
A deal is flagged rotting when it has been in its current pipeline stage longer than the threshold you set for that stage. Severity (low, medium, high, critical) is calculated from how far past the threshold the deal is and how long since last activity.
Yes — each pipeline stage has its own configurable threshold from 1 to 365 days. Changes take effect on the next daily scan. Default thresholds are Prospect 7 days, Discovery 14, Demo 21, Proposal 30, Closing 14.
Alerts dispatch after each daily scan when deals cross your configured rot thresholds. Channels: email, Slack, and Microsoft Teams. Alert content includes deal name, value, stage, age, and severity.
DealRot is a single $39/month plan — no free tier. This keeps the product simple and the support focused. There is no setup fee and you can cancel any time.
The integration is revoked immediately. Scan data for that integration is queued for deletion within 30 days. You can reconnect at any time; the next scan will re-populate deal data fresh.
One pipeline scan per CRM per day, run automatically. You can see the full scan history — scanned-at timestamp, provider, total deal count, rotting count, and rot rate — in the Snapshots view.